The Ultimate Step-By-Step Guide On How To Book Your First Aircon Servicing Package

The Ultimate Step-By-Step Guide On How To Book Your First Aircon Servicing Package

Air conditioning is a necessity in Singapore, rather than a luxury. Because we use them so frequently, you might have encountered some of these common aircon issues before. But did you know that these issues can be prevented with regular aircon servicing? 

This article brings you through a step-by-step guide on how to book your first aircon package so that you can save on servicing costs and have your aircon in tip-top condition all the time.

How to book Helpling’s aircon servicing package

You can book our services via our website or our mobile app. We will take you through the steps for these platforms.

Via our website

aircon servicing package guide - website home page

  1. On our website, select “Aircon Services” from the dropdown menu. Enter your postal code and click “Book Now”.

  1. Choose the service that you need.

aircon servicing package guide - choosing a service

We offer a range of aircon services, similar to what other aircon companies offer. The difference is that you can get all the home services you need, including specialised cleaning, upholstery cleaning and more, all on a single platform – Helpling.

If you’re looking for a basic servicing session to maintain your aircon units, opt for general servicing. You’ll only require a more thorough chemical wash if you haven’t serviced your units in a while and there’s a lot of accumulated dirt.

We also have chemical overhaul, condenser dry cleaning, gas top-up, and aircon filtration installation services. Check out our post on the different types of aircon services for more detailed information.

  1. Select the date of servicing, number of aircon units, frequency of servicing, and duration of the package.

aircon servicing package guide - date, number of units, frequency and package

You get to save as much as 32% when you opt for a 2-year subscription package. With a package, general servicing would only cost $21 per wall-mounted unit. Whereas without, it would cost you $30 per wall-mounted unit. 

Since you need to do regular servicing anyway, getting a package is much more worth it!

Once you select the date of your first servicing, your subsequent servicing sessions will be on a recurring basis. 

For example, if you have selected 2 November 2021 for your first servicing and opted for a session once every 3 months, your next session will happen on 2 February 2022. You will be reminded again before the servicing session, just to confirm that you’re available.

aircon servicing package guide - preferred time slot

  1. Pick a time slot that works best for you.

This time slot is a window period where our technicians will arrive. If you choose 10am-12pm, they will arrive between 10am-12pm and finish the servicing within that window as well. 

  1. Log in to your Helpling account and confirm all the details before submitting your request.

aircon servicing package guide - final confirmation page

Your request has been submitted once you reach the page above. Sit back, relax, and wait for our confirmation email.

Via our mobile app

aircon servicing package guide - app choose aircon services and enter postal code

  1. Log in to your account. If you don’t have an account with us yet, click “Book a Home Service”.
  2. Select “Aircon Services” and enter your postal code.

aircon servicing package guide - types of services and date

  1. Choose the service that you need. Refer to the short descriptions under the services or learn more here.
  2. Select the date of servicing, number of aircon units, frequency of servicing, and duration of the package.

aircon servicing package guide - preferred time slot and final confirmation page

  1. Pick a time slot that works best for you.
  2. Log in to your account if you haven’t already. Confirm the details and submit your request.

Once you arrive at the final page, your request has been confirmed. Wait for our confirmation email!

Helpling aircon servicing package

There we go! It’s that easy to book your first aircon servicing package with Helpling!

Don’t be intimidated by the prices shown on the final page as there is no payment required at the point of booking. You will only make payment after each servicing session. This means you get to enjoy package prices but without any hefty upfront payment or long-term commitment.

If you face any issues, feel free to drop us a Whatsapp and we’ll be happy to help!

Ready to book? Enjoy $25 off your first aircon servicing on top of package prices here!

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